Users

Importing Users into iiQ

Guide Overview The following article is designed to give administrators and agents with the import permission an overview of the following topics: Manually importing and/or updating users in Incident IQ through uploading a CSV file Accessing incomplete pending imports Reviewing completed imports Guide Index You can use the following links below to quickly navigate to …

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Managing Teams

Guide Overview This guide is designed to give agents and administrators a general overview of the following topics: What teams are and their use in Incident IQ How to create, edit, and delete teams How to access team analytic data Guide Index You can use the following links below to quickly navigate to a specific section …

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Managing Users

Guide Overview The following guide is designed to provide Agents and Administrators a detailed overview of the following user related topics in Incident IQ: The different types of users Navigating the Users Explorer How to add, edit, and delete users How to change a user’s password How to export users accounts to an excel file How …

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