iiQ Mobile Help

Dashboard Overview

Menu — Pop-out for more features inside of Incident IQ Mobile. Search Bar — Used for searching through the tickets you have submitted. Open Tickets — Tickets that you have submitted that have not been resolved yet. Resolved Tickets — Tickets that you have submitted that have been resolved. Waiting On You — Tickets that you have submitted that are …

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Menu Overview

Dashboard — General information about tickets you have submitted.   Submit Ticket — Submit a new hardware to incident.  View Tickets — Gives a full view of tickets that are open, waiting on you, and resolved. Other — Options to view/edit your profile, check your notification settings, view our about page, and logout of your Incident IQ Mobile account.

Dashboard Overview

Aside from your own ticket statistics, the Mobile Dashboard is broken down into five key sections as highlighted below: Menu Icon – This opens the navigation menu allowing users access to more features inside of Incident IQ Mobile Search Bar – This can be used to search for tickets, assets, and users Highest Priority Tickets – useful to …

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