PowerSchool SIS Integration Management

This tab allows you to change or validate your PowerSchool API data, as well as make changes to your user data options.

The Authentication section allows you to view and manage the following PowerSchool API settings:

• Url
• Consumer Key
• Consumer Secret
• 

The User Mapping section contains two key features that are managed by iiQ Administrators. Changes to settings here can only be made upon request to a member of the Incident IQ support team. These settings will only affect account information stored in iiQ. Data stored in PowerSchool will not be affected by these features.

The Translate Email feature allows iiQ to translate the domain name of your district’s PowerSchool email addresses to another domain name inside of iiQ. This is used in cases when the email domains of your AD/SSO accounts and PowerSchool do not match. When set, the email translation can make your PowerSchool emails appear exactly the same as your AD/SSO emails, ensuring user data between the two systems matches correctly in iiQ.

Alternatively, the Append to Username for Email lookup feature allows iiQ to append an email domain to a user’s username. This is used in cases where a user does not have an email address attached to their PowerSchool account. When set, the appended information will make the username appear the same as the AD/SSO account format, ensuring user data between the two systems matches correctly in iiQ.

The Import Options section controls when iiQ imports, skips or deactivates accounts or calendars based on PowerSchool data. You have access to the following options:

• Add Rooms to Users: Assign the user with their homeroom. 
• Skip import of calendars: Do not import the SIS calendars.

The next following options can only be made upon request to a member of the Incident IQ support team. This includes the ability to do the following:

• Import students: Allows the creation of accounts based on PowerSchool users of type: student.
• Import teachers: Allows the creation of accounts based on PowerSchool users of type: teachers.
• Import administrators: Allows the creation of accounts based on PowerSchool users of type: administrator.
• Import other users: Allows the creation of accounts based on PowerSchool users such as parents or guardians.
• Include inactive users: Allows the creation of iiQ accounts based on users marked as inactive in PowerSchool.
• Deactivate users: Automatically removes user accounts authenticated by PowerSchool from iiQ when they are deactivated in Aeries.
• Allow Non-Agent Role Downgrades: Allows iiQ to automatically downgrade agent or admin users to a requestor level account if their account is downgraded in PowerSchool.
• Skip import of user relationships: Do not import relationships for user (e.g. parents, guardians)

In the Available Features section, you can enable parent/guardian logins. This gives parents/guardians with PowerSchool accounts the ability to login to Incident IQ to see their student’s account.

The Field Mapping section allows you to control what fields get updated and what priority the PowerSchool has when updating user accounts during syncs. The left-hand column of checkboxes allows you to enable and disable user data fields for use in data syncs.

Please note that unchecking a box will prevent any app from syncing data into the deselected field. For instance, if you uncheck the Phone option, no app will be able to write data into this field, not just PowerSchool.

You can also set the app priority in the right-hand column. Selecting Update if not already set will prioritize other applications over the PowerSchool sync if another system is already pulling in the selected system. Alternatively, selecting Always Update places no prioritization on which app will update this field.

Make sure to select Save after making any changes before you navigate away from this tab. Otherwise, your new settings will not update in Incident IQ.