Guide Overview The following guide is designed to provide agents and administrators an overview of the following topics: Installing and configuring the Screen Recorder app Using video recordings when working tickets Setting up a video recording custom field Guide Index You can use the following links below to quickly navigate to a specific section in …
Guide Overview This article is designed to provide requestors (students, faculty, staff) an overview of the following topics: Accessing and browsing the knowledge base Suggested article links in submitted tickets Leaving feedback on articles Guide Index You can use the following links below to quickly navigate to a specific section in this document. To quickly …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Through the Incident IQ mobile app, you can easily verify assets. Quickly look up any asset by clicking on the magnifying glass in …
