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Does Incident IQ automatically match an asset’s location to the assigned user’s location?

By default, Incident IQ does not automatically update asset location information to match a user’s location. However, administrators can enable this functionality utilizing one or both of the following two Assets site options: When User is Assigned an Asset: Update Asset to Match Owner’s location When User’s Location Changes: Update Asset to Match Owner’s location Another …

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Move Location & Updating Statuses

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Move Locations of an Asset To change the locations of your selected assets, begin by selecting Move in an assets view. This will …

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Importing and Updating Assets

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Have a list of assets in spreadsheet form or an external system that can export to CSV?   Use Incident IQ asset importer …

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Importing and Updating Assets

Have a list of assets in spreadsheet form or an external system that can export to CSV? Use Incident IQ asset importer to process your records carefully. On the left sidebar under Assets, click Import Assets. You can download a template for uploading your assets on this page. Please note, the template only includes the …

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Move Location & Updating Statuses

Move Locations of an Asset To change the locations of your selected assets, begin by selecting Move in an assets view. This will open up a new pop-up window. You can select the new location of your selected assets from the provided dropdown menu and give any additional location details if necessary. Updating Asset Statuses …

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