Incident IQ keeps a detailed record of changes made to every device. Automatically track changes to ownership, location, hardware internals, and other crucial asset data. On the asset details page, click on the Timeline tab. Here, all the previous tickets and changes made to ownership, location, and device status are automatically stored in the asset’s …
Incident IQ keeps a detailed record of changes made to every device. Automatically track changes to ownership, location, hardware internals, and other crucial asset data. On the asset details page, click on the Timeline tab. Here, all the previous tickets and changes made to ownership, location, and device status are automatically stored in the asset’s …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Ticket Timeline The ticket timeline records the ticket progress and displays the actions, comments, and changes that have taken place on a ticket. You …
