Guide Overview The following guide is designed to give users of the mobile app a general overview of the following topics: Using the mobile ticket wizard Submitting tickets for other locations and/or users through the mobile app Guide Index You can use the following links below to quickly navigate to a specific section in this …
Guide Overview The following guide is designed to give users of the mobile app a general overview of the following topics: Using the mobile ticket wizard Submitting tickets for other locations and/or users through the mobile app Guide Index You can use the following links below to quickly navigate to a specific section in this …
Guide Overview This guide is designed to give Agents and Administrators an overview of the following AlwayLearningTM topics: Sending a device in for repair. Utilizing spare pool devices. Monitoring, completing or canceling the repair process. Not what you were looking for? Perhaps one of these other guides will help: Batch Ticket Operations – A guide designed to …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same.s Submitting Tickets You can submit bulk tickets by selecting one or more assets and choosing Other > Submit Tickets. This will open up …
Guide Overview This article is designed to provide requestors (students, faculty, staff) step-by-step guides on the following topics: Using Quick Tickets to submit tickets for your assigned assets (computers, software, projectors, etc). How to submit tickets for assets owned by other users. Submitting a ticket on behalf of another user or location. How to attach …
Submitting Tickets You can submit bulk tickets by selecting one or more assets and choosing Other > Submit Tickets. This will open up a new pop-up window. From here, you can begin entering the ticket information. The first section, Ticket Issue, will ask for the following information: Requestor Ticket location Issue category and the specific …
