Guide Overview The following document is designed to give agents and administrators an overview of the following Spare Pool Management App topics: Using spare pool assets on tickets Changes to an asset’s details page when assigned to a spare pool Important Note: If your district manages their spares through the third party AlwaysLearningTM service app then please …
Guide Overview The following document is designed to give administrators an overview of the following Spare Pool Management App topics: Creating and managing spare groups and pools Setting up basic spare groups Accessing spare usage data Not what you were looking for? Perhaps this other guide will help: Working with Spare Pool Assets on Tickets – …
When working a ticket, the Spare Pool widget will appear under the asset widget on the right-hand side, depending if the asset matches the spare pool criteria. Click on Issue Spare to begin the spare pool check-out process. Next, select any of the currently available spare devices. Please note, this list is populated by the …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. When working a ticket, the Spare Pool widget will appear under the asset widget on the right-hand side of the page, depending on …
The following section will detail common Spare Group types. The core setup of a Spare Group will generally follow one of two basic structures: locally or centrally managed. Locally Managed Spare Group(s) Some district spare assets are set aside for each location to manage their pool of assets locally. In this case, the suggested filter …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Adding Spare Pools Spare pools are designed to give districts another way to drill down the spare groups. For example, if you work …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. A spare group is a set of one or more spare pools. Spare groups can be built using models or model categories, like …
Spare pool generates two new permission options. Manage Spare Pools Issue Spares These permissions allow you to set which users can manage spare pools and issue spares on tickets. These app-specific permissions are located on the left sidebar under the permissions. You can set these permissions to individual users or on custom role permissions. Need …
