To edit your profile information, click on the menu icon (three horizontal bars) in the top left corner, scroll down and click Profile in Other section of the pop-out menu. From here you can edit your display name, default location, email address, contact information, and profile picture.
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For vanity domains that need customer-managed SSL certificates installed, Incident IQ recommends the use of Microsoft Azure as one potential solution for hosting and redirecting user traffic. CloudFlare and other providers are of course equally available, however below are the instructions for how to setup your vanity domain on Microsoft Azure with SSL certificate installed …
Setting up an Incident IQ Vanity Domain with SSL in Microsoft Azure Read More »
Guide Overview This guide is designed to give Incident IQ administrators an overview of the following Email-to-Ticket creation related topics: Identifying what email address you will need to send emails to in order to create tickets Site Options you will need to enable forwarding and/or guest email-to-ticket creation Setting up an account for a forwarding …
