set up

Setting up an Incident IQ Vanity Domain with SSL in Microsoft Azure

For vanity domains that need customer-managed SSL certificates installed, Incident IQ recommends the use of Microsoft Azure as one potential solution for hosting and redirecting user traffic. CloudFlare and other providers are of course equally available, however below are the instructions for how to setup your vanity domain on Microsoft Azure with SSL certificate installed …

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Setting Up a New Audit Policy

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. To add a new audit policy, click +New Audit Policy near the top right of the Audit Policies page. This will open the …

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Setting Up Break & Holiday Exclusions

To set up holiday exclusions for SLA calculations, add them to the Incident IQ Calendar. When creating this event, you must select the Break or Holiday event types from the drop-down menu. Knowledge Base Guide:Visit the Incident IQ Community for a more in-depth guide about Setting up Break and Holiday Exclusions.

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