recorder

Using the Screen Recorder app

Guide Overview The following guide is designed to provide agents and administrators an overview of the following topics: Installing and configuring the Screen Recorder app Using video recordings when working tickets Setting up a video recording custom field Guide Index You can use the following links below to quickly navigate to a specific section in …

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Screen Recorder App

Screen Recorder is an Incident IQ app allowing users to record and attach screen recordings and screenshots to tickets quickly. Screen Recorder supports all modern browsers; no plug-ins or installations on user machines are necessary. Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, …

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