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Microsoft Quick Assist Remote Assistance App – Installing and Utilizing

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Guide Overview This guide is designed to give Incident IQ administrators an overview of the following Google Remote Assistance App related topics: Accessing and installing the Zoho Assist Remote Assistance app. Utilizing the app on tickets to access  devices remotely. Guide Index You can use the following links below to quickly navigate to a specific section …

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Managing your Assets

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Guide Overview Incident IQ is designed to give faculty and staff users the ability to have favorited devices and systems, known as assets, to help maked the ticket submission process quicker. This guide is designed to give a general overview of the following topics: The benefits of Quick Tickets. How to add and remove favorite assets …

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