permission Archives - Incident IQ Academy

What permissions should a user have in order to use batch check-in/out in Rollout Scout?

You can give agent level users the ability to use batch check-in/out feature under the Permissions tab. Select the custom policy that you would like to update or copy an existing policy. Next, go to the Asset section. Here, the Edit and Assign Owner column needs to be checked for this feature to be available to the users. You have the ability to …

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Managing Permissions and Group Policies

Uncategorized / By Alan Xu

Guide Overview Permissions determine what actions users can take in Incident IQ as well as what sections they can access. The following guide is designed to give Administrators a detailed overview of the following topics: Viewing, editing, and resetting a user’s permissions settings. Accessing the permissions changelog to view when, who, and what permissions have …

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Spare Pool Permissions

Spare pool generates two new permission options. Manage Spare Pools Issue Spares These permissions allow you to set which users can manage spare pools and issue spares on tickets. These app-specific permissions are located on the left sidebar under the permissions. You can set these permissions to individual users or on custom role permissions. Need …

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