Guide Overview The following article is designed to give administrators and agents with the correct permissions a detailed overview on how to manage: Models and issues, as well as visibility to users based on role The provisioning, network/wifi, and other issues and issue categories Available ticket categories in the Ticket wizard Guide Index You can use …
Guide Overview The following guide is designed to give Incident IQ administrators a detailed overview on the following topic(s): Creating new models Managing models Guide Index You can use the following links below to quickly navigate to a specific section in this document. To quickly return to this index simply use the Return to Index link located …
Guide Overview The following guide is designed to give Incident IQ administrators a detailed overview on the following topic(s): Adding new model categories Managing existing model categories Guide Index You can use the following links below to quickly navigate to a specific section in this document. To quickly return to this index simply use the Return …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. The model category is a required field for asset models in Incident IQ. The primary goal of model categories is to provide a …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Adding New Model You may want to create new models to accommodate pieces of equipment or software that do not fall into the …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. The Model Mappings tab allows you to select or modify your model mappings between your asset management integration and Incident IQ. This tells …
