My Classes is a feature admins can give their teachers access to their class rosters based on the information being pulled from the Student Information System (SIS) you have integrated with Incident IQ. Enabling My Classes You will need to enable the My Classes feature to give teachers access to verify assets. Go to Site …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Rapid Scan There are many different ways to verify assets through Incident IQ manually. One of the fastest ways to verify individual or …
Please note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Incident IQ administrators and agents, with the current permissions, can manually update SLAs on open tickets. You can click on the SLA field …
