integration

How do I obtain authentication information required for FileWave integration?

In order to integrate FileWave with Incident IQ, you will need the following pieces of information: An application token (base 64 encoded) Base URL for API For more information on how to generate a token, review this article: FileWave Application Token. Starting in v12.9, application tokens can be given distinct permission rights. To configure permissions for …

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How do I enable Quick Lock management for Chromebooks in Google Devices integration?

The Quick Lock feature allows districts to disable, re-enable, and deprovision Google Chromebook devices directly from the asset details page in Incident IQ. In order to enable this feature, you will need to make some changes in both the Google Device integration as well as in user permissions. First , begin by navigating to the …

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FileWave Integration Management

Important Note: In order to automatically create assets in Incident IQ from FileWave you will need to enable the Create Asset option, as well as have location and models mapped in their respective tabs. Failure to do so can prevent some or all of your assets from importing/updating during scheduled syncs. Guide Overview The following guide is designed to give district administrators …

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Microsoft SCCM Integration Management

Important Note: In order to automatically create assets in Incident IQ from Microsoft SCCM you will need to enable the Create Asset option, as well as have location and models mapped in their respective tabs. Failure to do so can prevent some or all of your assets from importing/updating during scheduled syncs. Guide Overview The following guide is designed to give district …

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Destiny Integration Installation

Warning: This document contains instructions for adjusting app synchronization settings that can adversely affect your device data, user data, and/or user mapping settings in Incident IQ. As such, only qualified personnel should proceed with making adjustments to the settings outlined in this document. Guide Overview The following guide is designed to give district administrators an overview of …

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Google Device Data Integration Management

Important Note: In order to automatically create assets in Incident IQ from the Chrome Console you will need to enable the Create Asset option, as well as have location and models mapped in their respective tabs. Failure to do so can prevent some or all of your assets from importing/updating during scheduled syncs. Guide Overview The following guide is designed to give …

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Google Device Data Integration Installation

Warning: This document contains instructions for adjusting app synchronization settings that can adversely affect your device data, user data, and/or user mapping settings in Incident IQ. As such, only qualified personnel should proceed with making adjustments to the settings outlined in this document. Guide Overview The following guide is designed to give district administrators an overview of …

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Mosyle Manager Integration – Installing and Managing

Guide Overview This guide is designed to give Incident IQ administrators an overview of the Mosyle Manager integration app related topics: Managing settings that control asset creation and deletion When and what information is updated during syncs Setting up location and model mappings Enable remote device actions Sync and asset history lookup tools Frequently asked …

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