Administrators may want to edit location information to enter new room locations in a school, for example. To edit a location, select Locations from the left sidebar, and select the location you wish to edit. Admins can edit the name, address, and enter additional rooms for their the location. Click Save Changes when you are finished editing a …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Create an Asset Agents or administrators can create assets for any activated model in Incident IQ. On the left sidebar, under Assets, click …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. You can edit and share your custom view by clicking View Settings in the upper-right corner. This will reopen the View Designer. From …
Editing Field Definition Group You can edit or remove any Tickets, Assets, or Users custom field in a field group by clicking on Edit or Remove on the left side of the listed field. To edit a condition, click on the condition to make changes. Hover over the condition and click the X icon to …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Adding a New Asset Status You may come across an asset status not currently in Incident IQ. Administrators can create new asset statuses …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Overview The primary goal of Asset Types is to categorize different types of assets. This way, you can quickly access them by their …
Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Adding a new Funding SourceYou may come across an asset funding source currently not in Incident IQ. You, as administrators, can create new …
You can edit and share your custom view by clicking View Settings in the upper-right corner. This will reopen the View Designer. From here, you can make any changes to your custom view as needed. Also, delete the view by clicking on Delete View in the bottom-left of the window. Share your custom view with …
Create an Asset Agents or administrators can create assets for any activated model in Incident IQ. On the left sidebar, under Assets, click New Asset. Now you are on the Asset Details Page. You can assign an asset owner, enter general asset details, and input purchase information. Edit an Asset To edit any individual asset, …
Editing and Deleting Ticket Templates To edit or delete a ticket template, begin by clicking its name on the Ticket Templates page. You can edit the ticket template and click Save at the bottom of the page. Also, you can Delete the template entirely here as well. Sharing Ticket Templates You can allow select users to apply ticket templates during the ticket …
