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Create, Edit, & Delete Assets

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Create an Asset Agents or administrators can create assets for any activated model in Incident IQ. On the left sidebar, under Assets, click …

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Delete, Print Labels, and Verify

Delete Assets Select one or more assets, click on Other and select Delete. A confirmation pop-up will appear to confirm the changes.  Printing Asset Labels Within Incident IQ, you can print asset labels. Select one or more assets, click on Other and select Print Asset Label.  Verifying Assets Select one or more assets, click on …

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Create, Edit, and Delete Assets

Create an Asset Agents or administrators can create assets for any activated model in Incident IQ. On the left sidebar, under Assets, click New Asset. Now you are on the Asset Details Page. You can assign an asset owner, enter general asset details, and input purchase information.  Edit an Asset To edit any individual asset, …

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Editing & Deleting Ticket Templates

Editing and Deleting Ticket Templates To edit or delete a ticket template, begin by clicking its name on the Ticket Templates page. You can edit the ticket template and click Save at the bottom of the page. Also, you can  Delete the template entirely here as well. Sharing Ticket Templates You can allow select users to apply ticket templates during the ticket …

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