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Create, Edit, & Delete Assets

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Create an Asset Agents or administrators can create assets for any activated model in Incident IQ. On the left sidebar, under Assets, click …

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Creating Custom Views

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Custom Views are saved filtered searches that can be created for Tickets, Assets, and Users. For example, you can create a custom view …

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Creating an Asset Custom Field

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. On the left sidebar, click Administration and then Custom Fields. The first step is to set up a field definition. This determines the …

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Creating Custom Views

Custom Views are saved filtered searches that can be created for Tickets, Assets, and Users. For example, you can create a custom view that only shows tickets created today.  You can create new views from the left sidebar. Click New View, and this will open the View Designer window. First, you need to name your custom view. Next, …

Creating Custom Views Read More »

Creating Custom Views

Custom Views are saved filtered searches that can be created for Tickets, Assets, and Users. For example, you can create a custom view that only shows tickets created today.  You can create new views from the left sidebar. Click New View, and this will open the View Designer window. First, you need to name your …

Creating Custom Views Read More »

Create, Edit, and Delete Assets

Create an Asset Agents or administrators can create assets for any activated model in Incident IQ. On the left sidebar, under Assets, click New Asset. Now you are on the Asset Details Page. You can assign an asset owner, enter general asset details, and input purchase information.  Edit an Asset To edit any individual asset, …

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