bulk

Bulk Ticket Operations

Guide Overview This article is designed to give administrators and agents with the appropriate permissions an overview on the following topics: Using bulk ticket operations when working, editing, deleting, duplicating tickets Assigning tickets to work package Working multiple tickets at once Downloading data on a bulk of tickets Creating/copying a bulk of tickets Guide Index …

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Bulk Submitting Tickets

Submitting Tickets You can submit bulk tickets by selecting one or more assets and choosing Other > Submit Tickets. This will open up a new pop-up window. From here, you can begin entering the ticket information. The first section, Ticket Issue, will ask for the following information: Requestor Ticket location Issue category and the specific …

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