batch Archives - Incident IQ Academy

What permissions should a user have in order to use batch check-in/out in Rollout Scout?

You can give agent level users the ability to use batch check-in/out feature under the Permissions tab. Select the custom policy that you would like to update or copy an existing policy. Next, go to the Asset section. Here, the Edit and Assign Owner column needs to be checked for this feature to be available to the users. You have the ability to …

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Batch Action: Submitting Tickets

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same.s Submitting Tickets You can submit bulk tickets by selecting one or more assets and choosing Other > Submit Tickets. This will open up …

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Google Devices: Batch Assigned Users

The Batch Assign Users Tab allows you to manually auto-assign devices to users based on the last user of the device. Before beginning any batch assignment, you first want to pull in a fresh user login data report. This can be done by clicking on the Update Suggestions button. The filters section allows you to add …

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Batch Actions

When selecting one or more users on any user view, a new set of options appears near the top of the page. These bulk user options are designed to quickly allow you to change a location, set a new role for users, and more. Additionally, suppose your user data is managed in an external system. …

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Batch Asset Check-Out

Rollout-Scout is located under the asset section on the left sidebar. Click on Deployment and then select Batch Check Out. Enter or scan a student ID, username or email for the student you want to check a device out to. An info pane will appear to the right if the student is in Incident IQ and has …

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Batch Asset Check-In

Check-In Assets Rollout-Scout is located under the asset section on the left sidebar. Click on the Deployment link and then click Batch Check In. First, you need to assign a location you want to check the device into. You also have the option to unassign the asset from the user when checking the device in. Toggle on Unassign …

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Additional Batch Actions

There are many other bulk options to apply with tickets. These options are designed to be time savers. Select multiple tickets and click Other in the ticket toolbar. Here is the list of bulk actions. Add to WorkPackageYou can add tickets to a new or existing Work Package by clicking Other and Add to Work …

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Batch Asset Check-Out

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Rollout-Scout is located under the asset section on the left sidebar. Click on Deployment and then select Batch Check Out. Enter or scan …

Batch Asset Check-Out Read More »

Batch Asset Check-In

Please Note: The left navigation may appear different than what you see on your site. We have upgraded our user experience, but all functionality and steps from this video are the same. Check-In Assets Rollout-Scout is located under the asset section on the left sidebar. Click on the Deployment link and then click Batch Check …

Batch Asset Check-In Read More »