Remote Assistance Integrations & Utilities Apps

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Course Description

This course will cover the many Remote Assistance Integrations that will help you connect virtually with requestors and the Password Assistant app that supports all major SSOs to automate password resets and recovery. Policy Manager app to create and manage various student and employee policies. Screen Recorder makes it easy to take screenshots and record users’ screens to report and resolve tickets. And much more!

Key concepts covered include:

  • Remote Assistance Apps
  • Announcements App
  • Password Assistant App
  • Policy Manager App
  • Screen Recorder App
  • Status Board App
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