About this Course:
Do you get frequent requests for password resets? Do you need to send out a policy for all users to sign before checking out a device? Maybe you need a quick way to communicate with users or schedule meetings while reviewing the submitted ticket. Our premium apps make it easy to accomplish all these things, turning redundant tasks into a thing of the past.
By the end of this course, you’ll be able to:
- Automate password resets with the Password Assistance App
- Create and distribute policies with the Policy Manager App
- Schedule support sessions with Support Scheduler
- Use real-time collaboration with Support Messenger
This course is broken out into different lessons. To set yourself up for success, we recommend taking all the lessons.