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About this Course

Do you want to see which users have acquired fees? Are you currently using a payment processing app? Incident IQ integrates with multiple payment processing apps, making it easy to apply fees, manage and email invoices, and provide more insight into tickets and users.

By the end of this course, you’ll be able to:

  • Install and manage payment processing apps to apply fees and payments to user accounts
  • Manage and email invoices and statements to users while working a ticket or within the user account
  • Apply filters for payment and fees on any ticket, asset, or user view
  • Set up item categories, item types, and permissions to indicate which users can manage transactions

This course is broken out into different lessons and topics. We recommend completing all lessons and topics to set yourself up for success.

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