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Users Explorer

Course Description This course will review the Users Explorer, how to edit users’ profiles, and using batch actions to edit users.  Key concepts covered include: Users Explorer Custom Views Users Profile Batch Actions

Working With Assets

Course Description Enjoy total visibility over your device inventory. Keep a detailed record of changes made to every device. Eliminate redundant efforts with bulk actions. Assign devices to students with simple check-in and check-out tools. Use filters and custom views to highlight or report on specific devices. Use the asset importer tool to make it …

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Working With Tickets

Course Description Welcome to Incident IQ. This course reviews the tools and features available to help you navigate the system and set up your account. Also, this course goes in-depth on how to work tickets, apply batch actions to tickets, create custom views, and more. Please note that there are separate lessons and topics for …

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