Self-guided training gets you started with Incident IQ fast. Requestor Training Help guides for staff, faculty, students, parents and guest to learn about submitting and tracking help requests Agent Training Written and video content for agents and admins to learn about working tickets and managing assets Admin Training Guides for Admins to assist with site configuration, app management and workflow setup View All Courses Admin Courses Free iiQ Assets Features Enroll Now Free Advanced Ticketing Workflow Enroll Now Free Remote Assistance Integrations & Utilities Apps Enroll Now Free Asset Management Basics Enroll Now Free Advanced Asset Management Enroll Now Free Ticketing Workflow Configuration Basics Enroll Now Free User Management Enroll Now Free Payment Processing Apps Enroll Now Free Premium Apps Enroll Now Agent Courses Free Users Explorer Enroll Now Free Working With Assets Enroll Now Free Working With Tickets Enroll Now Requestor Courses Free Requestor Dashboard & Profile Options Enroll Now Free Submitting and Tracking Tickets Enroll Now Free My Classes Enroll Now Free Batch Check-In and Out Enroll Now